- Menjadi Lembaga Keuangan Indonesia yang paling dikagumi dan selalu progresif.
- Berorientasi pada pemenuhan kebutuhan pasar
- Mengembangkan sumber daya manusia professional
- Memberi keuntungan yang maksimal bagi stakeholder
- Melaksanakan manajemen terbuka
- Peduli terhadap kepentingan masyarakat dan lingkungan
- Wholsale Transaction
- Retail Deposit & Payment
- Retail Financing
Beberapa Penghargaan dari Asiamoney Best Domestic Bank Awards yang diterima Bank Mandiri pada September 2012 :
- Best Bank in Indonesia
- Best Domestic Equity House
- Best Domestic Debt House
- Best Domestic Providers Of FX Services
- Best Local Currency Cash Management Services (by currency)
- Best Local Cash Management Bank (across all categories) - Small (1st)
- Best Local Cash Management Bank (across all categories) - Medium (2nd)
- Best Local Cash Management Bank (across all categories) - Large (2nd)
- Best Overall Domestic Cash Management Services - Small (1st)
- Best Overall Domestic Cash Management Services - Medium (3rd)
- Best Overall Domestic Cash Management Services - Large (2nd)
- Best Overall Cross-Border Cash Management Services - Small (1st)
- Best Overall Cross-Border Cash Management Services - Medium (2nd)
- Best Overall Cross-Border Cash Management Services - Large (2nd)